uSuccess Sustainable Growth Partner
  • You built it, customers came, yet it did not happen!
  • You know the importance of marketing but do not have the know-how!
  • You have some ideas but no time to make it happen!
  • You approach marketers but cannot afford the service charge!
  • You only have a limited budget to spend on marketing and don’t know where to start?
  • You tried different marketing tactics like Google Pay-Per-Click, local newspaper, direct mail but could not achieve the expected result!
  • You do not know how to keep customers coming back!

What a wonderful deal if someone offers both affordable and “Done for You” marketing service for small service businesses that solves all the challenges listed above!

USuccess Advocacy Marketing System (UAMS) is built from the ground for Australian small service businesses that is the most effective. Marketing system is not a new concept in the marketing field, it is a systematic and process driven approach that combines best practices, processes, and Marketing Automation (MA) technology.

UAMS is a process driven system which consists of 7 steps: Blueprint, Attract, Engage, Action, Service, Advocate and Review. You start by redefining the value your service offers, then market your service and create “a memorable” Customer Experience (CX) in each process.

Blueprint
  • Attract
  • Engage
  • Action
  • Service
  • Advocate
Review

Smart as you may notice, most marketers complete their job in the “Action” step, but we also take it further with the “Advocate” step and it is the most critical step in the whole system and contributes to the sustainable growth of your business.

Within these 7 steps, there are 5 CX touch moments – Pre, First, Service, Last and Post and they are embedded. Each “moment” forms an experience checkpoint for your customers to interact with your business in their journey.

Although your competitors can beat you with price, copy your marketing campaign, but they cannot copy the “memorable” CX created by your business – you are the advocate maker!

UAMS is the first marketing system that is designed to turn strangers into advocates from day one! New customers plus advocate customers lead to sustainable growth, it is that simple!

Service Plans


Visible

$1000

Per Month (+ $150 setup)
Let’s start
  • Marketing Blueprint
  • Marketing Calendar
  • Advocacy Marketing Coach
  • Website Review
    One off
  • Local SEO
  • SEO
  • CRM Integration
  • Monthly Report
  • Marketing Automation Integration
  • Email Marketing
    Up to 2,000 contacts
  • Content Marketing
    1 x Newsletter
    1 x Blog post
  • Social Media Marketing
    2 x Accounts

Growth (B2C)

$1500

Per Month (+ $250 setup)
Let’s start
  • Marketing Blueprint
  • Marketing Calendar
  • Advocacy Marketing Coach
  • Website Review
    Monthly
  • Local SEO
  • SEO
  • CRM Integration
  • Monthly Report
  • Marketing Automation Integration
  • Email Marketing
    Up to 5,000 contacts
  • Content Marketing
    1 x Newsletter
    2 x Blog post
  • Social Media Marketing
    2 x Accounts
    20 posts
    Community Management

Growth (B2B)

$2000

Per Month (+ $300 setup)
Let’s start
  • Marketing Blueprint
  • Marketing Calendar
  • Advocacy Marketing Coach
  • Website Review
    Monthly
  • Local SEO
  • SEO
  • CRM Integration
  • Monthly Report
  • Marketing Automation Integration
  • Email Marketing
    Up to 5,000 contacts
  • Content Marketing
    1 x Newsletter
    2 x Blog post
  • Social Media Marketing
    2 x Accounts
    20 posts
    Community Management

Demand Generated Campaign and additional service charge quote can be provided upon request.

Frequently Asked Questions

UAMS is the first and only marketing system designed to convert strangers into advocates. The critical part of UAMS is the integration of marketing with 5 Customer Experience (CX) touch moments. From day one, it guides your business delivery and makes it a memorable experience.
If you cannot offer a memorable experience, you will not be able to retain your customers. Once you can, you’ll get benefit from the direct and referral CLV from your advocate customers that grow your business.
Yes, we need to realign your brand with “value” as part of the “Blueprint” and “Pre” touch moment planning stage.
UAMS involves both in marketing and customer experience (CX). Marketing can be “done for you”, however on the CX side, most businesses need to go through “quick fix”, “transform”, “sustain” stages in their journey and progress depends on how committed your business is. Don’t worry, we are always with you!
We support CRM system from Hubspot, Microsoft Dynamics, Salesforce, V-tiger and Zoho, if you have other CRM please contact us to discuss.
Congratulation! If you reach this stage and your current business model limits your growth, we are glad to help you to find the new model!
Yes, even if your business already have newsletter, social media or other channels, we can offer a customised UAMS solution for your business.
We believe “Good processes yield good outcomes”. Throughout the processes, your customers get a memorable experience and will reward you with more business!
UAMS offers both online and offline experience. In the Advocate step, offline communication plays a critical part.
MA can help you manage your campaign, reduce time and effort to follow and nurture prospects. You get the result through – Plan, Execute and Track! MA does the hard work for you!
The most popular MA tool is from Hubspot. It asks for over $1,000/user/month and mostly used by enterprises and agencies. MA is not popular amongst Australia marketers, except price factor, “know how” is the answer.
Online advertising is not the only way to get leads. For small service businesses, it is not difficult to achieve organic growth through existing customers/advocates marketing. Our advice is to use them when needed.

Service Enquiry

7 Steps to Achieve Sustainable Growth for Small Service Business

Want to GROW your business? SUBSCRIBE NOW to download our FREE eBook and learn:
  1. How to convert strangers into advocates
  2. Why strategy with tactics is the fastest route to win
  3. Grow 40% with shoestring budget
  4. The most effective marketing channels
  5. Boost lead generation rate by 2,000% with one-third of budget
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